Remortgage Instruction - Help

Please enter your details in the boxes here.  You need enough information to be able to reach you, so please enter the necessary information in all of the mandatory boxes (marked with a red asterisk).  We will only use these details to contact you on the quote or instruction you’re referring to, unless you give us broader rights later.  For details of how we hold and use your information please refer to the Privacy statement and Terms section elsewhere in this website.

Please enter all of your Forenames as they appear on your passport or birth certificate.  Even if you’re known by a different name put the original one(s) here.  Then enter your Surname.

Please enter the email address you would like us to use.  We automatically send a copy of the Quote or Instruction to this address at the same time the details are sent to us, so you have a permanent record.

You can enter your Address either manually or by entering the postcode first and clicking on the Lookup Address button.  You can then select the right address from the list shown and it will be filled in on the form for you.

We will user Daytime telephone, Evening (and weekend) telephone and Mobile telephone to contact you by the appropriate means.  The first two numbers are mandatory but if you only ever want to be contacted on a home phone, put that number down in both boxes.  We appreciate knowing your mobile number for when you may be uncontactable at the others; we can also use it to send you text message progress updates when we carry out the conveyancing for you, if you ask us to.

Please add anything else you’d like us to know in the Other Information box.  You could tell us here if you’d like to be known by another name, or if there’s something about the property you need to talk over, or if there’s a good (or bad) time to contact you.  Please put here anything you’d like us to know at this stage that will help us to help you.

Finally, please copy the word shown in the obscured box to the left into the last box on the form.  This is a necessary security measure to stop robot programs that try to hijack email functions on websites.  

Once you’ve entered all the necessary details please click on Submit and a confirmation email will be sent to you, and your details sent to us to follow up with a phone call or email.

We very much look forward to welcoming you as a client  and wish you a speedy and trouble-free transaction!