15. Further Help
Action Against Medical Accidents (AvMA)
Phone: 020 86868 333
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The website of Action Against Medical Accidents
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Independent Complaints Advocacy Service (England)
Can provide independent advice and help with making a complaint about an NHS service. Details should be availbale from your local healthcare provider or PALS office (see below)
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Community Health Council (Wales)
Can provide advice and help with making a complaint about an NHS service in Wales. Details of them can be obtained from the Association of Welsh Community Health Councils (AWCHC)
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| General Medial Council (GMC)
Professional body that deals with complaints about individual doctors
Phone: 020 7580 7642 |
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The website of the General Medical Council
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| The Law Society Information Line
Phone: 0870 606 6575 |
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The website of The Law Society
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| NHS Direct
For information on medical complaints, local and national self-help and support groups, your rights as a patient and how to make a complaint.
Phone: 0845 46 47 |
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The website of NHS Direct
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| Nursing and Midwifery Council
Professional organisation whcih deals with serious complaints about nurses, midwives and health visitors.
Phone: 020 7637 7181 |
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The website of the Nursing and Midwifery Council
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Patient Advocacy and Liason Service
Based on NHS Trusts, PALS can give help with day-to-day issues and concerns about NHS services. Contact your local NHS trust direct on 0845 46 47 for details.
