11. Further Help

Shelter
24 hour advice and information line covering the whole of the UK
phone: 0808 800 4444

The Shelternet website (advice and information - England only)

Shelter also has a network of local Housing Aid Centres across England and works closely with partners in Wales (shelter Cymru).

In England phone: 0808 800 4444

The website of Shelter (England)

In Wales phone Shelter Cymru: 01792 469 400

The website of Shelter (Wales/Cymru)

The Law Society
Phone: 020 7242 1222

The website of The Law Society

Leasehold Advisory Service
Phone: 0845 345 1993

The website of Leasehold Advisory Service

National Association of Estate Agents
Phone: 01926 496800

The website of the National Association of Estate Agents

Ombudsman for Estate Agents
Phone: 01722 333306

The website of the Ombudsman for Estate Agents

Royal Institute of Chartered Surveyors (RICS)
Phone: 020 7222 7000

The website of the Royal Institute of Chartered Surveyors

Council for Licenced Surveyors
Phone: 01245 349599

The website of the Council for Licenced Conveyors

Solicitors Consumer Complaints Service
phone:0845 608 6565

The website of the Solicitors Consumer Complaints Service

Office of the Deputy Prime Minister (ODPM) - Free Literature Section
For free housing information leaflets
Phone: 0870 1226 236

The website of the Office of the Deputy Prime Minister

National House Building Council
phone:01494 735 363 or 01494 735 369

The website of the National House Building Council